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Riello is a globally recognised manufacturer of high-quality domestic heating and hot water solutions, with a rich history spanning over 100 years. Riello is one of a few trusted solutions from Carrier, these being Vokera, Toshiba and Viessmann. Their advanced technologies and focus on energy efficiency make Riello heat pumps a smart choice for renewable installers seeking reliable, future-ready heating systems for residential and light commercial applications.
NXHM Heat Pumps: A range of air source heat pumps (ASHPs) with rated heating capacities up to 16kW. These systems combine efficiency and performance, making them suitable for both new builds and retrofit projects. Their compact design and advanced features ensure seamless integration into a variety of properties.
The standard warranty is 5 years and 7 years for Riello partners. Warranties can be extended under specific terms, providing added value and peace of mind for installers and end users.
Riello supports renewable installers through comprehensive training programmes that cover product installation, system design and best practices.
Riello’s customer support team is responsive and accessible, ensuring quick assistance for troubleshooting and technical queries (technical queries and on-site support) . End users benefit from high-efficiency systems that reduce energy bills and carbon footprints, making Riello heat pumps a valuable solution for sustainable living.
As a member of the Affinity Scheme, installers have access to an additional two years’ warranty, automatic warranty registration, priority support, free technical training, and the accumulation of Affinity points which can be redeemed and used at any time. Why We Recommend Riello
Riello combines innovation, quality and energy efficiency to deliver heat pumps that meet the evolving needs of the renewable heating market. Their relationship with Vokera and Carrier ensures robust support and a wealth of expertise, making them a trusted choice for installers. With reliable warranties, advanced tools and strong customer support, Riello heat pumps provide installers with a (cost effective and) dependable solution for residential and light commercial applications while delivering exceptional performance and sustainability benefits to end users.
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